Frequently Asked Questions

What Should I bring with me?
Everything you need is provided. Shower facilities and personal care items are available as well.

When should I arrive for my appointment?
Please arrive 15 minutes prior to your services, so that you have time to change and relax in our lounge area.

What should I wear during my massage?
This is a matter of personal preference. Many guests choose to disrobe completely, but others prefer to leave on their undergarments. Your body will remain professionally draped throughout the massage, except for the area being worked on.

What if I have special health concerns?
Please notify your therapist if you have any medical conditions that he or she should be aware of.

What if I am uncomfortable during my treatment?
If anything should interfere with your comfort or relaxation, we encourage our guests to speak up. Whether it be the temperature in the room or the pressure of the massage, our therapists are eager to cater to your needs. Please don't hesitate to notify us of any discomfort.

I am pregnant, what services can I have?
We offer many services that are both safe and enjoyable for the expecting mothers. A Concierge will be happy to assist you in selecting the perfect treatments.